Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re looking at three hacks to secure your online privacy. In today’s world, we exist online as much as offline. There’s few mysteries left in our lives. Most information you need about a person is a few clicks away.

Data breaches pose the most significant risks to our data. Despite the strict measures companies follow to encrypt and protect user data, sometimes the worst-case scenario happens, and you have been alerted that your data has leaked online. Many companies, from healthcare to social media, have been victims of data breaches. One of those major companies that made the list is Discord.

As the adoption of generative AI (GenAI) accelerates across enterprises, one of the most promising applications emerges in customer support. GenAI enables automated responses, allowing businesses to engage in natural conversations with customers and provide real-time chat support. However, this convenience comes with inherent risks, particularly concerning data privacy.

Navigating the line between workplace privacy restrictions and employee rights is getting more complicated as employees shift to hybrid and remote settings. According to Code42’s 2023 Data Exposure Report, data loss caused by business insiders costs companies an average of $16 million per incident. Moreover, 81% of companies believe that hybrid work is one of the main reasons data security training is necessary.

The importance of security awareness It’s well worth taking the time to craft a meaningful and engaging security awareness program. By presenting the right mix of information to your users in a compelling way, you can empower them to help you improve your organization’s security posture as well as create a more robust security culture overall. The cybersecurity topics that you include in your program should be relevant to your business and industry, of course.

Australia’s Data Privacy Landscape is EVOLVING QUICKLY In February 2023, the Australian government released the results of a two-year review of the 1988 Data Privacy Act. This was followed by a response in September, authored by Attorney General Mark Dreyfus, that agreed to 38 of the 116 recommendations and a further 68 ‘in principle’.

The need to find the balance between providing a unique and tailored customer experience, ensuring data privacy, and adhering to market regulations has become more critical than ever for Communications Service Providers (CSPs). In a world where customers are more demanding, regulations are more stringent, and attacks are more sophisticated, it’s easy to see how telecom organisations deem balancing act challenging.