Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

When Justin Skagen, VP of Revenue Integrity and Operational Compliance at Arrivia, discovered an employee building secret databases of customer information in the middle of the night, he knew traditional security measures weren't enough. What started as another department's productivity experiment became Arrivia's most powerful fraud detection weapon, catching everything from data exfiltration attempts to time clock manipulation across their global call centers.

Watch how a global travel company transformed their insider threat management with Teramind. In this RSA Conference 2025 case study, Teramind's VP of Product, David Pinckard, and arrivia's Executive Director of Revenue Integrity & Fraud, Justin Skagen, reveal how to: Move from reactive to proactive threat detection Streamline fraud investigations Manage human-driven security risks at scale Discover how leading organizations address the most unpredictable challenge in cybersecurity: insider threats.

Insider threats are rising, and most organizations aren’t ready to stop them. 76% of companies have seen an increase in insider threats over the past five years, but fewer than 30% feel equipped to handle them. These threats don’t trigger alarms like external attacks—they unfold quietly, often going undetected until it’s too late.