Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

How to Protect Your Contact Center from Cyber Threats in 2025

It's no secret that today's contact centers and call centers aren't just customer service hubs. Many contact centers operate in highly regulated industries, such as finance or healthcare, which means they are constantly dealing with vast amounts of sensitive customer data, including personally identifiable information (PII), confidential business information, and payment details.

How Does Human Risk Management Differ from Security Awareness Training?

In today's cybersecurity landscape, organizations face an ever-present and often underestimated threat: human risk. Despite significant advancements in technological defenses, human error remains a leading cause of data breaches and security incidents. Multiple industry studies and research reports consistently show that between 70% and 90% of data breaches involve some form of human related cause - whether through social engineering, errors or misuse.

How effective security awareness training elevates cybersecurity in your organization

Cybersecurity has become a paramount concern for organizations across all sectors in the rapidly evolving digital landscape. As technology leaders, we recognize that while technological defenses are crucial, the human element often represents the most significant vulnerability. Implementing comprehensive security awareness training (SAT) is essential to fortify this human firewall, mitigate risks, and cultivate a security-conscious organizational culture.

How Security Operations and Defensive Analysis (SOC-200) Can Strengthen Your Cybersecurity Skills

Cybersecurity is more critical than ever in today's digital world. With cyberattacks on the rise and organizations facing threats from all angles, the demand for skilled cybersecurity professionals continues to grow. As cyber threats become more sophisticated, the need for well-rounded professionals who can monitor, defend, and respond to these attacks is at an all-time high. One effective way to develop these skills is through Security Operations and Defensive Analysis (SOC-200). This course offers hands-on learning that can significantly strengthen your cybersecurity expertise.

Protect Your Business From Modern Day Fraud Threats

Fraud has been something that has been around since ancient Greece when a sea merchant tried to swizzle insurers by capsizing his ship but keeping its goods. In its simplest form, fraud is a crime in which some kind of deception is used for financial or personal gain.

Master Malware Analysis: Boost Your Skills with This In-Depth Course

In today's rapidly changing technological landscape, information quickly becomes outdated. That's why strong practical skills and experience are so important for tech specialists. A solid skillset guarantees that they'll be ready to explore the uncharted territory of constantly evolving tools and emerging threats. But how do you achieve that as an aspiring cybersecurity specialist? Despite the fact that cybercrimes are on the rise and cybersecurity specialists are in high demand, there aren't many educational products that offer relevant hands-on knowledge in this field.

Why Your Security Training Is Failing

"We have an attention span of around 1.8 seconds" - Carolin Desirée Toepfer explains why traditional security training isn't working. Learn how repetition and psychology-based approaches can drive real behavior change instead of just checking compliance boxes. Watch this episode of Data Security Decoded for research-backed insights from the founder of a cybersecurity edtech platform.

Cyber Guardians: INE Security Champions Cybersecurity Training During National Physicians Week 2025

INE Security, a global provider of cybersecurity training and certification, today announced its initiative to spotlight the increasing cyber threats targeting healthcare institutions. In recognition of National Physicians Week 2025, the company is drawing attention to new industry data showing a sharp rise in cyberattacks on hospitals and clinics-incidents that have cost the healthcare sector millions and posed significant risks to patient safety and trust.

How to Effectively Train Your Employees on Cybersecurity

Welcome to the Data Security Decoded podcast. In this episode, our host, Richard Cassidy, is joined by Carolin Desirée Toepfer, founder of Cyttraction and CISO as a Service for multiple organizations across Europe and North America. Carolin shares her journey from building websites and online communities to becoming a cybersecurity leader, offering insights into the unique challenges of European cybersecurity, AI security frameworks, and transforming cybersecurity training into data integrity training that better aligns with business needs.