Shadow AI Is Not Shadow IT With a Better Marketing Budget
I saw a venn diagram on social media. One circle is Shadow IT, one circle is Shadow AI, a substantial overlap, and the implicit message is that they are effectively the same challenge. They aren’t and that the assumption can lead to many problems. Looking back, shadow IT was like watching a crash in slow-motion. Employees using technology IT hadn't sanctioned. Personal Dropbox accounts. Unofficial Slack workspaces.