In this video, we delve into the design process of Rubrik Ruby, your generative AI-powered cyber recovery companion, and how it addresses real user problems for security and IT teams. We took a different approach by focusing on understanding user pain points and leveraging the power of AI to provide solutions.

Featured Resources:
Rubrik Ruby: https://rbrk.co/4cMw6YT
Rubrik Security Cloud: https://rbrk.co/4ctn7vL
Rubrik Design: https://rbrk.co/47crmco

One of Ruby's key benefits is its ability to automate repetitive tasks, freeing up your time and energy. Ruby utilizes AI and automation to prioritize overwhelming information, ensuring that you get what you need when you need it.

Learning complex techniques or technical domains can be daunting, but Ruby's natural language processing capabilities empower virtually any level of technical professional to recover data after infection. Say goodbye to long learning curves and hello to efficient and effective knowledge acquisition.

Personalization is key to user experience. Ruby rewards users by creating a more personalized and customized experience with each interaction. As you continue to use Ruby, the trust between you and the chatbot grows, making your experience even better.

Taking inspiration from Rubrik's data threat analytics, we explore the best practices for introducing new features or technologies to users. We emphasize the importance of building trust from the beginning by providing clear expectations, benefits, capacities, and limitations of AI. Starting with low-risk tasks, we guide users through the features, allowing them to familiarize themselves with Ruby's capabilities before moving on to more critical tasks.

Designers also play a crucial role in automated recovery plan creation. They must communicate the benefits and limitations of AI, highlighting the need for human oversight. Users' feedback and corrections are invaluable for improving the system's performance, and designers ensure the right level of user control without overwhelming them with choices.

Join us in this insightful video as we explore how Ruby, the AI power chatbot, can transform your life and work. Say goodbye to repetitive work, information overload, and complex learning curves. Embrace the power of AI with Ruby for an easy and comfortable experience.

00:00 Intro

01:13 Fundamentals of Product Design

07:11 Role of Product Teams in AI Development

09:34 Designing for Anticipated User Behaviors

12:23 Balancing Automation with Human Control
14:41Trust, Comfort, and Explainability in AI Experiences

19:29 Conclusion