Tanium Patch Management for ServiceNow - Tanium Tech Talks #104

Tanium Patch Management for ServiceNow - Tanium Tech Talks #104

Sep 25, 2024

Our customers have asked us for years to automate patching workflow. Together with ServiceNow this is a reality. Reduce the bottleneck of process and meet SLAs faster in a way that is stable, scalable, and consistent. Get the story and demo on today's Tanium Tech Talk.

#servicenow #patch #informationsecurity #informationtechnology

RESOURCES
https://your.servicenow.com/tanium
https://help.tanium.com/category/ServiceNow
https://store.servicenow.com/sn_appstore_store.do#!/store/search

CHAPTERS

00:00 Intro

01:09 Meet Saqib

02:00 What is the problem we're solving?

04:30 What did we build?

06:50 What are we hearing from customers?

07:50 What licensing is required?

08:58 How do you get it?

09:35 How do I set it up?

11:44 DEMO Chat agent experience

17:24 DEMO Request catalog

19:55 DEMO Guided setup

21:10 Is ITAM/CMDB required?

22:50 DEMO Viewing patch data

24:10 DEMO Patches deployment

25:45 DEMO Workflow designer

31:00 Time savings

32:16 DEMO Workflow designer (continued)

40:00 Many design possibilities

43:55 What's next?

44:52 Documentation

46:06 Wrap up