Tanium Patch Management for ServiceNow - Tanium Tech Talks #104
Our customers have asked us for years to automate patching workflow. Together with ServiceNow this is a reality. Reduce the bottleneck of process and meet SLAs faster in a way that is stable, scalable, and consistent. Get the story and demo on today's Tanium Tech Talk.
#servicenow #patch #informationsecurity #informationtechnology
RESOURCES
https://your.servicenow.com/tanium
https://help.tanium.com/category/ServiceNow
https://store.servicenow.com/sn_appstore_store.do#!/store/search
CHAPTERS
00:00 Intro
01:09 Meet Saqib
02:00 What is the problem we're solving?
04:30 What did we build?
06:50 What are we hearing from customers?
07:50 What licensing is required?
08:58 How do you get it?
09:35 How do I set it up?
11:44 DEMO Chat agent experience
17:24 DEMO Request catalog
19:55 DEMO Guided setup
21:10 Is ITAM/CMDB required?
22:50 DEMO Viewing patch data
24:10 DEMO Patches deployment
25:45 DEMO Workflow designer
31:00 Time savings
32:16 DEMO Workflow designer (continued)
40:00 Many design possibilities
43:55 What's next?
44:52 Documentation
46:06 Wrap up