Mastering the Art of Communication in InfoSec with Stefania Chaplin
🎙️ Mastering Cybersecurity Communication with Stefania Chaplin
In this episode of Razorwire, host James Rees sits down with Stefania Chaplin to explore one of the most undervalued but vital skills in cybersecurity: communication.
From managing high-pressure incidents to working with global teams, Stefania shares powerful insights and practical tips for becoming a more effective communicator—regardless of your role or experience level.
Whether you're in incident response, DevSecOps, or leadership, you’ll learn how to:
🔹 Communicate clearly during security incidents
🔹 Adapt your message for technical and executive audiences
🔹 Build trust across multicultural and remote teams
🔹 Stay calm and focused during crisis scenarios
🔹 Improve your communication strategy with real-world tools
💬 "When you’re working in a global, high-stress environment, communication really matters." – Stefania Chaplin
🎧 Listen on your favourite platform:
https://razorwire.captivate.fm/listen
🧠 Topics Covered
✅ Incident response comms and pre-crisis planning
✅ Remote and multicultural team dynamics
✅ Executive vs technical stakeholder messaging
✅ Toxic communication and conflict management
✅ Feedback loops and continuous improvement
✅ Techniques like box breathing for staying calm
✅ Changing the “security is the bad guy” mindset
📚 Resources Mentioned
📘 Effective Communication in Tech – effectivecommunicationintech.com
🌐 DevStefOps – devstefops.com
📖 The Culture Map by Erin Meyer
📖 Never Split the Difference by Chris Voss
🧘 Box Breathing Technique
📄 GitLab’s Incident Response Guide
🛡️ The Cyber Sentinels Handbook by James Rees
🧠 NLP and Myers-Briggs communication tools
👤 About Stefania Chaplin
Known as DevStefOps, Stefania is a DevSecOps Solutions Architect with a focus on security awareness and supply chain security. She brings energy and insight from her work in the SDLC and her passion for automation, communication, and education. She’s also a contributor at OWASP DevSlop and a speaker in the global tech community.
🎧 More Razorwire Episodes
🎥 Mental Health & Culture in Cybersecurity
- ️ YouTube: https://youtu.be/k_VVu_bQZXg
- 🎧 Spotify: https://open.spotify.com/episode/1h88WI6RlKjF0BQ3ylbnfH
🎥 The Art of Cyber Deception
- ️ YouTube: https://youtu.be/r_n275AsK8c
- 🎧 Spotify: https://open.spotify.com/episode/3GMSIXpbexPBqH2Rb92PNi
🔐 About Razorwire
Hosted by James Rees, Razorwire interviews leading cybersecurity professionals to bring you insights, strategies, and stories that help make hackers’ lives harder. Whether you’re just starting your career or managing enterprise security, there’s something for you in every episode.
📨 Contact: podcast@razorthorn.com
🌐 Website: razorthorn.com
📱 Follow Razorthorn
🔗 LinkedIn – Razorthorn Security
🐦 Twitter: @RazorThornLTD
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