Steve Carter, CEO and co-founder of Nucleus Security, and Dr. Nikki Robinson, Security Architect at IBM, discuss the importance of the people side of vulnerability management. They explore challenges such as context switching, long mean time to remediation, and the impact of communication on vulnerability management programs. The conversation includes practical advice on incorporating human factors into cybersecurity practices, how to improve communication and collaboration among teams, and why understanding human factors is crucial for effective vulnerability management. Join them as they delve into strategies for building a human-centric vulnerability management program and ensuring better security outcomes.

Chapters

00:00 Introduction and Warm-Up

03:31 Importance of People in Vulnerability Management

04:44 Challenges in Vulnerability Management

06:27 Modern Vulnerability Management Lifecycle

16:56 Human Factors in Vulnerability Management

27:24 Understanding People in Vulnerability Management

28:13 The Impact of Context Switching

30:28 Building Relationships in Security

32:03 Perception vs. Intention in Security

38:50 Human Factors in Vulnerability Management

46:15 Top Five Prescriptive Actions

52:09 Q&A and Final Thoughts

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