Buzzwords can’t protect you from liability. If you buy something because it sounds smart but can’t perform, that’s on you. Buying AI Tools? How to Cut Through Buzzwords.
AI also struggles with cost vs. benefit trade-offs. It can flag a spike in activity, but it can’t tell you whether it’s worth taking a system offline in the middle of payroll processing.
An incident response retainer isn’t just a contract, it’s a relationship. It sets expectations, defines access methods, outlines pricing, and ensures your team and your IR partner are already speaking the same language.