People’s involvement has been inevitable with log management despite advancements in ITOps. Log management at a high level collects and indexes all your application and system log files so that you can search through them quickly. It also lets you define rules based on log patterns so that you can get alerts when an anomaly occurs. Log management analytics solution leveraging RDA has been able to detect anomalies and aid predictive models over a machine learning layer.

Robotic data automation (RDA) is designed to optimize IT functions for a broad spectrum. It is the next generation data automation technology that is specifically designed to bring efficiencies to multiple IT functions including CXO/IT leaders decision making, IT Ops, Helpdesk, Salesforce.com, ServiceNow and other applications used by enterprises.

As soon as the ITOps technician is ready to grab a cup of coffee, a zing comes along as an alert. Cling after zing, the technician has to respond to so many alerts leading to fatigue. The question is why can’t systems be smart enough to predict bugs and fix them before sending an alert to them. And, imagine what happens when these ITOps personnel have to work with a complex and hybrid cloud of IT systems and applications. They will dive into alert fatigue.