Federal Executive Forum: Customer Experience in Government
During this webinar, you will learn how CX experts from the Department of Homeland Security, Department of Veterans Affairs and Energy Department are implementing strategies and initiatives to improve customer experience.
- Dana Chisnell, Executive Director, Customer Experience, Department of Homeland Security
- John Boerstler, Chief Experience Officer, Department of Veterans Affairs
- Todd Brinson, Deputy Chief Information Officer, CX, Energy Department
- Emilio Escobar, Chief Information Security Officer, Datadog
- David Santiago, Head of Industry Public Sector, Cloud Document, Adobe
- Stephen Sopko, Managing Client Partner, CX, Digital Transformation & AI, Verizon
- Moderator: Luke McCormack, Host of the Federal Executive Forum