Human Resources departments are typically tasked with conducting workplace investigations into allegations of misconduct or criminal activity. Every complaint or allegation has the potential to turn into a lawsuit or criminal case, which is why it’s so important to conduct thorough investigations to find out exactly what happened. Having the right tools can make it far easier for Human Resources departments to uncover the truth.

According to the American Management Association, nearly half of employers monitor their employees’ digital activity on company-owned devices to some degree. Some of these employers manually read employees’ emails and track their activity. But the vast majority use software for monitoring computers, which is far more efficient. The right software can help you keep track of what your employees are doing during work hours, regardless of whether they are in the office or working remotely.

2020 will go down in history as a year of surprises. The Covid-19 pandemic resulted in challenges to health, wealth, business, and cybersecurity. The early part of the year saw a rapid movement out of the office, introducing a sudden need to support home working. According to Gartner, 88% of companies sent their workforce home to work during the peak of the pandemic. This remote work environment is continuing for many organizations in 2021. In 2020, businesses were forced to adapt fast.

Every company monitors their employees to some extent. In the past, companies may have relied solely on time sheets and surveillance footage to keep an eye on their employees. But these tools cannot be used to track what employees are doing on their company-owned computers, smartphones, and tablets. To monitor these devices, managers must turn to more sophisticated tools such as monitoring software.