Escalation matrix is ideally a 5 step process which works in an effective way but it needs to be communicated with customers as well to avoid any bad experience for them

Remote work has been in existence and flourishing for quite a long time in the industry, even before the pandemic. But, the problem at hand, is for companies who need that one-to-one interaction, as and when needed. For instance, if you are a digital marketing agency, your marketing team and your sales team ought to be on the same page. Working remotely is something new for Appknox as well and hard for us as security teams need to be in close proximity with the server and each other to help and solve problems and issues quickly and swiftly.

Employees are continually expected to be continuously accessible and to interact in today's work environment. If the corporation approves, workers will be using their personal computers for work. Rather of overlooking the inevitable, companies should establish and enforce a BYOD policy that safeguards the company and combines profitability with protection.

Remote work poses unique challenges for companies because employees are not physically working on-site, they're often relying on their own Wi-Fi networks and devices to access company data and infrastructure. To mitigate security risks, companies must implement clear and comprehensive data security policies and take proactive measures to ensure complete cybersecurity for their remote teams.

Cloud migration challenges Few applications don’t work well on cloud-like how they work on-premises, IT leaders need to figure out cloud migration failures in such instances as it could be due to poor latency, compliance challenges or security concerns. Due to the higher cost of cloud people generally think applications will work well however it is not the case as few applications won’t work well on the cloud that is why it is important for managers to rethink their strategies.