Sophos Email: Configure Self Service Portal for end-users

May 15, 2026

A step-by-step tutorial showing you how to grant access to and configure the Sophos Central Self Service Portal (SSP) for end-users. This web interface allows end-users to perform daily tasks related to email management and more (depending on the configuration) without the need of an administrator.

  • Captions generated by machine translation may contain errors**
  • Video Chapters*

00:00 Intro

00:19 Overview

00:52 Prerequisites

01:06 Grant access to SSP

01:59 Configure SSP features

04:40 Configure Smart Banners

05:29 Outro

📖 Send users an access email for Sophos Central Self Service Portal
https://docs.sophos.com/central/customer/help/en-us/index.html

📖 User access
https://docs.sophos.com/central/customer/help/en-us/index.html

📖 Email
https://docs.sophos.com/central/SelfService/help/en-us/index.html

📖 Supported web browsers
https://docs.sophos.com/central/SelfService/help/en-us/index.html

💡 Sophos Email Onboarding Guide
https://soph.so/email_onboarding

💡 Ask questions and get expert answers in the Sophos Community. https://community.sophos.com

🔔 Follow and subscribe. https://www.youtube.com/@SophosCybersecurity