TechShifts: Frank Brockners on IT Troubleshooting with Agentic AI
Despite many technical advancements, IT troubleshooting is still a largely manual task. Why is that? Outshift’s Frank Brockners, a Cisco Distinguished Engineer, walks us through the latest and how agentic AI is set to complement the traditional methods of IT troubleshooting to resolve these issues more efficiently. Want to learn more? Meet Frank at Cisco Live Amsterdam Feb. 9-14, 2025 where he will have four sessions exploring the intricacies of agentic systems, from pre- and post-deployment planning to troubleshooting and change management.