Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Shadow IT has evolved from an occasional nuisance to a pervasive security challenge that affects every organization. These unauthorized applications, services, and devices operating outside of IT oversight create blind spots in your security posture that attackers are increasingly exploiting. But here’s the reality: your employees aren’t trying to undermine security.

2025 has been a summer of high-profile breaches. This post will focus on four notable and high-profile victims: Chanel, Google, Air France, and KLM. Although the companies and exact data sets differ, these breaches share a clear pattern: attackers compromised third-party CRM / customer-service platforms as part of a wider Salesforce-focused vishing/social-engineering campaign. From there, they exfiltrated customer-care records such as contact details, loyalty IDs, and customer-service email content.

In today’s hyperconnected world, a single misleading LinkedIn or X post gone viral can cause problems for the most well established brand in a matter of minutes. Digital Risk Protection plays a vital role in uncovering and neutralizing these hidden dangers before they escalate. We’ll run through some real-world examples with Outpost24’s CompassDRP solution to show how you can proactively monitor for social media threats before they damage your brand.